Terms and Conditions for GrandCandleCollection

Effective Date: January 17, 2025

Welcome to GrandCandleCollection! These Terms and Conditions govern your use of our website grandcandlecollection.com, as well as the purchase of products and services. By using our website or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase products from us.

1. Overview

GrandCandleCollection is an online retailer specializing in smartphones and related accessories. Our website provides a platform for customers to browse products, place orders, and manage their accounts. These Terms and Conditions apply to all users of our website, including visitors, customers, and those who place orders with us.

2. Account Registration

To place an order on our website, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.

  • You agree to notify us immediately if you suspect any unauthorized use of your account.
  • We reserve the right to terminate or suspend your account at our sole discretion if we believe there has been a violation of these Terms and Conditions.

3. Product Information and Availability

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee that all product descriptions, pricing, or availability information is complete, accurate, or error-free. In the event of an error, we reserve the right to:

  • Correct any pricing or product information.
  • Cancel or modify any orders placed for products with incorrect information.

If an item you order is unavailable or there is a pricing error, we will notify you promptly and provide a solution, such as offering a refund or an alternative product.

4. Orders and Payments

By placing an order with us, you agree to pay for the products, shipping fees, taxes, and any other charges associated with your order. Orders are subject to acceptance by GrandCandleCollection, and we reserve the right to refuse or cancel any order for any reason.

  • Payment Methods: We accept payments via credit cards, PayPal, Apple Pay, and Google Pay.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This does not guarantee that the order has been processed or shipped. Once your order has been processed, you will receive an additional email with shipping details.

5. Shipping and Delivery

Shipping times and fees will be clearly displayed at checkout based on the selected shipping method and your delivery address. We provide the following shipping options:

  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
  • Overnight Shipping: 1 business day.

Please note that delivery times are estimates and may vary based on carrier delays, weather, or other factors beyond our control. GrandCandleCollection is not liable for any delays in shipping.

International Shipping: We currently offer international shipping to select countries. Shipping fees and delivery times will be calculated during checkout.

6. Returns and Refunds

If you are not satisfied with your purchase, we offer a Refund and Returns Policy that outlines the process for returning items and receiving a refund. You may return most products within 30 days of receipt, provided they are in new, unused condition and in their original packaging.

Please refer to our Refund and Returns Policy for more detailed information about eligibility, return shipping, and the process for refunds or exchanges.

7. Pricing and Payment

  • Prices: All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. Taxes and shipping fees will be added at checkout.
  • Sales Tax: Sales tax will be calculated based on your shipping address and added to your order total at checkout, where applicable.

We may offer promotions, discounts, or special offers from time to time. Promotions are subject to specific terms and conditions, including expiration dates and exclusions.

8. User Conduct

By using our website, you agree not to engage in any of the following activities:

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Use our website for any illegal, harmful, or fraudulent activities.
  • Distribute malware, viruses, or other harmful code through our website.
  • Attempt to gain unauthorized access to any part of our website or any accounts associated with other users.

We reserve the right to terminate or suspend your access to our website if you violate these terms.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and software, is the property of GrandCandleCollection or its licensors and is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, or create derivative works from any content on our website without prior written permission from GrandCandleCollection.

11. Disclaimers and Limitation of Liability

  • No Warranty: Our website and products are provided “as is” without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
  • Limitation of Liability: GrandCandleCollection is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products, even if we were advised of the possibility of such damages. Our liability is limited to the purchase price of the product(s) involved.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Illinois, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the state and federal courts located in Chicago, Illinois.

13. Indemnification

You agree to indemnify, defend, and hold harmless GrandCandleCollection, its affiliates, employees, officers, and directors from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any intellectual property rights.

14. Changes to Terms and Conditions

GrandCandleCollection reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. It is your responsibility to review these terms periodically to stay informed of any changes.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us: