Sales Policy
Effective Date: October 16, 2024

At Gemcouturee, we are committed to providing a seamless and satisfying shopping experience for our customers. This Sales Policy outlines the terms and conditions of purchasing items from our website, gemcouturee.com. By placing an order with us, you agree to the following terms:

1. Pricing and Payment

  • All prices on gemcouturee.com are listed in USD and are subject to change without notice. We strive to ensure accuracy, but errors in pricing may occur. If we discover an error in the price of any item you have ordered, we will notify you promptly and give you the option to either confirm your order at the correct price or cancel it.
  • We accept various payment methods, including major credit cards and PayPal. Payment must be made in full at the time of purchase.

2. Order Processing

  • Once your order is placed, you will receive an email confirmation with your order details.
  • Orders are processed within 1-3 business days of receiving payment. Please note that order processing times may vary during high-volume periods or special promotions.
  • In the event that an item is out of stock, we will notify you immediately and offer a full refund or alternative options.

3. Shipping and Delivery

  • We offer domestic and international shipping. Shipping rates and delivery times vary depending on the destination and the shipping option you choose at checkout.
  • Delivery times are estimates and do not guarantee exact delivery dates. Delays may occur due to factors beyond our control, such as customs processing or courier issues.
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4. Order Cancellations

  • You may cancel your order within 24 hours of placing it, as long as it has not yet been processed for shipment. Please contact us at info@gemcouturee.com to request a cancellation.
  • Once an order has been processed or shipped, it cannot be canceled. In such cases, you may return the item following our Refund and Returns Policy.

5. Sales Tax

  • Applicable sales tax will be calculated and added to your order total during the checkout process based on your shipping address and local tax regulations.
  • For international orders, any customs duties or taxes imposed by the destination country are the responsibility of the customer.

6. Product Availability

  • All items are subject to availability. We do our best to keep our inventory updated, but in the event that a product you ordered is unavailable, we will notify you and offer a refund or alternative options.

7. Promotions and Discounts

  • We occasionally offer promotions, discounts, and coupon codes. These offers are subject to their specific terms and conditions, and we reserve the right to modify or discontinue them at any time without prior notice.
  • Discounts cannot be applied to previous purchases, and only one discount or promotional code can be used per order unless otherwise stated.

8. Limitation of Liability

  • Gemcouturee is not liable for any indirect, special, incidental, or consequential damages resulting from the use of or inability to use our products, even if we have been advised of the possibility of such damages.

Contact Us

If you have any questions about our Sales Policy, please contact us:

Gemcouturee
Street: 409 Wooded Way Newtown Square, Pennsylvania (PA), 19073
Phone number: (610) 359-9399
Email: info@gemcouturee.com

This Sales Policy is effective as of October 16, 2024.