Privacy Policy for Gemcouturee

Effective Date: January 17, 2025

At Gemcouturee, we value the trust you place in us when you choose to shop for fine jewelry from our website. We understand the importance of protecting your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, gemcouturee.com, or make a purchase from us.

By using our website, you consent to the practices described in this Privacy Policy. Please read it carefully to understand how we handle your personal information.

1. Information We Collect

We collect personal information from you in the following ways:

  • When You Make a Purchase: To process and fulfill your orders, we collect the following information:

    • Name
    • Billing and shipping addresses
    • Email address
    • Phone number
    • Payment information (credit card details, PayPal account, etc.)

  • When You Create an Account: If you choose to create an account on Gemcouturee, we collect your personal details, such as your name, email address, and password, which are used to facilitate future purchases and track your order history.

  • When You Interact with Us: If you contact our customer service team or leave feedback, we may collect the following information:

    • Your name, email address, and any other contact information you provide
    • Details of your inquiry or complaint

  • When You Browse Our Website: We automatically collect certain information about your browsing activity. This may include:

    • IP address
    • Browser type and version
    • Pages you visit on our website
    • Device information (e.g., mobile phone, computer)
    • Time and date of your visits

We may use cookies, web beacons, or similar technologies to gather this information to improve your experience on our website. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Orders: Your personal and payment information is used to complete your purchases, process payments, and arrange for delivery.

  • To Improve Customer Experience: We use the information to personalize your shopping experience, recommend products, and provide information relevant to your interests.

  • To Communicate with You: We may use your contact information to send order updates, shipping notifications, promotional offers, and customer service-related messages.

  • To Enhance Website Functionality: Information about how you interact with our website helps us to optimize our site and improve your browsing experience.

  • To Prevent Fraud: We may use your personal information to detect and prevent fraudulent activities to safeguard your security and the integrity of our website.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, and marketing activities. These service providers are contractually bound to protect your information and use it only for the purposes of providing services to Gemcouturee.

  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.

  • Business Transfers: In the event that Gemcouturee undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you in advance if your personal information is transferred to a third party as part of such a transaction.

4. Data Security

At Gemcouturee, we take your privacy seriously and have implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology (SSL) during the checkout process to secure your payment information.

However, please be aware that no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and ask us to correct or update any inaccurate information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations to retain records).

  • Opt-Out of Marketing Communications: You can choose to opt out of receiving promotional emails from us at any time by clicking the unsubscribe link in the email or by contacting us directly.

  • Cookie Preferences: You can control the use of cookies through your browser settings. However, please note that blocking cookies may affect the functionality of our website.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. This helps us improve the performance of our website and personalize your shopping experience.

  • Cookies: Cookies are small files placed on your device that help us remember your preferences and browsing behavior. You can manage your cookie preferences through your browser settings. However, some website features may not work properly if cookies are disabled.

  • Google Analytics: We use Google Analytics to analyze website traffic and understand user behavior. Google Analytics collects information such as your IP address, browser type, and pages you visit. You can opt-out of Google Analytics by using the Google Analytics opt-out browser add-on.

7. Children’s Privacy

Gemcouturee does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that we have collected personal information from a child under 18, please contact us immediately at info@gemcouturee.com so we can take appropriate action.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: